Legal

Terms, policies, and how they apply to you.

Freight24 operates two sides of the same network, so there are two sets of terms. Clients and shippers are governed by the client documents; truck owners and transporters by the trucker documents. The privacy policy applies to everyone and is being published.

For clients and shippers

CLIENT TERMS & CONDITIONSThe contract governing your use of the Freight24 platform as a shipper, consignor, consignee, or business customer.
Freight24 Client Payment PolicyHow Freight24 invoices clients, the 90/10 payment split, POD requirements, overdue balances, and disputed invoices.

For truck owners and transporters

TRUCKER TERMS & CONDITIONSThe contract governing your use of the Freight24 platform as a truck owner, transporter, or fleet operator.
Freight24 Trucker Payment PolicyHow Freight24 pays truckers, the 90/10 split, advance and balance timelines, the platform fee, and permitted deductions.

Applies to everyone

Privacy PolicyPendingHow Freight24 collects, uses, stores, and protects personal data, and the rights available under the Digital Personal Data Protection Act, 2023.